At Lux Data Cleansing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.luxdatacleansing.co.uk or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

a. Information You Provide to Us

  • Contact Information: When you fill out forms on our website (e.g., inquiry forms, newsletter signups), we may collect your name, email address, phone number, and company details.
  • Communication Data: Any correspondence you send to us, including emails and phone calls.

b. Information We Collect Automatically

  • Technical Data: We may collect information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and browsing history on our website.
  • Cookies: We use cookies to enhance your experience on our site. These are small files stored on your device that allow us to recognize you when you return to our site.

2. How We Use Your Information

  • To provide services: We use your contact information to respond to inquiries, manage customer relationships, and provide the services you request.
  • Marketing: With your consent, we may send you marketing communications about our services and industry updates that we think may be of interest to you.
  • Improve our website: We use information collected through cookies to improve our website’s performance, functionality, and user experience.
  • Compliance and Security: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect our site from fraud or security risks.

3. Legal Basis for Processing

  • Consent: Where you have provided explicit consent (e.g., signing up for marketing emails).
  • Contractual Necessity: When the processing of your data is necessary to fulfill our contract with you (e.g., providing services).
  • Legitimate Interests: We may process your data to pursue our legitimate interests, such as improving our services, maintaining security, and managing customer relationships, provided this is not overridden by your rights and interests.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your data with third-party vendors who assist us in providing our services (e.g., payment processors, email marketing platforms, hosting providers). These vendors are obligated to protect your data and only process it on our behalf.
  • Legal Obligations: We may disclose your personal data if required by law, such as in response to a subpoena or legal process, or to protect the rights, property, and safety of our company, customers, or others.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Erasure: You can request that we delete your personal data, provided we have no legal obligation to retain it.
  • Restriction: You have the right to restrict the processing of your data in certain circumstances.
  • Data Portability: You can request a copy of your personal data in a machine-readable format to transfer to another provider.
  • Objection: You may object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: If we are processing your data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at info@luxdatacleansing.co.uk.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality of our website and personalize your experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features on our site.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information transmitted to our website.

10. Children's Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: